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Justin Wells

CEO

Justin is passionate about helping small businesses thrive, finding innovative solutions to old problems, mentoring military veterans in entrepreneurship, and teaching his children to be decent human beings.

Jeff Gaines

COO

With an eye on operational excellence, Jeff is always searching for creative and innovative ways to help Interlaced’s partners achieve their business goals. He brings years of IT Solutions experience to Team Interlaced and loves stepping up to new challenges, learning about the latest trends in technology and working with a world-class services team. Jeff also enjoys tacos.

Chantel Vanderhye

Project Manager

Chantel is an enthusiastic Project Manager with an eye for detail. She enjoys collaborating on projects with her clients and colleagues. In her spare time, Chantel will take any opportunity to travel and explore new culinary delights. She hopes that one day her daughter will grow to have the same passion for food and travel!

Kevin Burns

Project Manager

As a Project Manager, Kevin is no stranger TCB, takin’ care of business. Nothing solves like a little Burns’n and if needed…”Kevin always knows a guy”. If you see him tearing around town on his bike, his other passion, give him a wave.

Thiago Batista

Senior Systems Engineer

"I'm so happy to have Thiago assigned to our business. His actions and excellent customer service saved our company several hundred dollars today. Great job, Thiago!"

Chris Ladeau

Systems Engineer II

"Provided very detailed answers about the best way to improve our conferencing experience. Very happy with the service given."

Anna Yakavenka

Accounting Manager

It's accrual world, but Anna comes to the rescue! Devoted to running the accounting department. Loves family & travel. Interested in psychology and photography. Passionate about automations and home renovations.

David Gargula

Head of Service

Dave is a charismatic people leader, who loves seeing his team and clients grow and flourish. As the Head of Service, he oversees the day to day success of support delivery and ensures that the Interlaced team meets, or exceeds client expectations all while fostering a healthy, fun, people centric culture. Libra, StarWars, California Burritos.

Zach Sherf

Customer Success Manager

Zach is a data privacy evangelist and Apple fanatic. As Customer Success Manager he works with both internal and external teams to drive the dialog around the ever-evolving relationship between people, privacy and technology.

Jack Segar

Customer Success Manager

Jack is hyper-focused on fostering a successful long term partnerships by removing the friction associated to IT management through strategic planning and pain-point remediation. Traveler and fitness fanatic.

Mustafa Fermawi

Systems Engineer I

"Mustafa was very helpful and responded quickly to both of my requests."

"...very helpful, patient, and willing to work on the issue until it was fixed!"

Dakota Green

Systems Engineer I

"We are very satisfied with the support we received. Dakota were really on top of trouble shooting this issue. Thank you again for your outstanding customer service and responsiveness."

Clayton Rehm

Systems Engineer II - Lead

"Clayton was extremely accommodating and problem solved my issue with ease. Absolutely amazing customer service!"

Zac Bolick

Systems Engineer II

"Zac took time to help me troubleshoot an issue that is relatively minor during what I know must be a hectic time for Interlaced. Very courteous and helpful throughout and only took a few minutes."

Hector Duque

Systems Engineer

Hector brings ross-platform experience in systems administration, including analyzing, designing, installing, and maintaining hardware, peripherals, and networks with superior troubleshooting, technical support and customer care abilities to Interlaced. He's also a passionate human being who love to explore new places by riding a motorcycle (that’s my world).

Jared Pandolfi

Systems Engineer II

Jared Pandolfi is a proud Marine Corps veteran with 8 years of IT experience. His passion is delivering world-class customer support and engaging with his community to ignite growth. In his off-time he enjoys camping, hiking, and working out.

Malcolm Griffin

Systems Engineer II

Malcolm Griffin is a confident IT Professional. Malcolm is skilled in Jamf, Networking, Windows Servers, and all things IT. Malcolm just relocated to San Francisco and is excited about providing world-class IT Support to Interlaced's clients.

We pay special attention to our Company Values

Interlaced is dedicated to the success of our customers by providing people-focused IT solutions, empathetic support and innovative services.

01

CUSTOMER OBSESSED

Insanely curious about customers’ businesses, empathetic towards their goals, and endeavor to turn our clients’ employees into superheroes.

02

CANDID

We believe that having honest conversations, early and often, will prevent trending problems and uncover solutions that will ensure productivity and success.

03

SELF STARTER

Our proactive approach to everything we do to minimize the level of reactivity across the board. We endeavor to stay ahead of the curve.

04

BOUNDARYLESS OWNERSHIP

We are ultra-transparent and own learning opportunities. We make sure needs are fully met and initiatives are taken over the finish line.

05

Fast/Trusted Response

If we can't solve an issue on the spot, we will get back to you with the quickest, most complete answer possible.

06

EMPATHETIC SERVICE

We will always be personable, professional, and will strive to lower the impact of technical frustrations encountered.

07

INNOVATIVE DELIVERY

We constantly look for cutting edge technologies that either automate or vastly improve efficiency for ourselves and our clients.

08

DATA-DRIVEN STRATEGY

We are our clients trusted technical advisor. We only recommend, sell, and deploy what is right for our clients’ businesses, and will help prepare for the future.