IT Philosophy Articles

Grove Technologies is now Interlaced.io Washington D.C.

Grove Technologies is now Interlaced.io Washington D.C.

Grove Technologies – Powered by Interlaced.io has been serving the DC Metro Area since 2014. Today, Interlaced is thrilled to share an exciting milestone in our journey together: Grove has officially rebranded to Interlaced.io Washington D.C. It’s the comprehensive IT support and experts you’ve come to know, now with a new name and new look.

Six Common IT Issues That Could Be Costing You More Than You Think

Six Common IT Issues That Could Be Costing You More Than You Think

Efficiency is probably one of the most important metrics for businesses today, outside of profitability. Yet did you know that ongoing IT issues are costing you more than you think? To the tune of approximately $6,000 in lost value per employee, per year.

In this post, we break down some of the most common IT issues and how they could be negatively impacting your bottom line.

Why Is Working With a Person a Better Option When It Comes to Resolving IT Issues?

Why Is Working With a Person a Better Option When It Comes to Resolving IT Issues?

In our latest research, we revealed that 81% of users prefer to work with a human vs. an automated system or chatbot to resolve an IT issue. Additionally, 79% believed that working with someone to resolve an IT issue is faster. But why?

In this blog post, we break down the benefits of working with an actual human vs. an automated system.

Reflections From San Diego Innovation Day

Reflections From San Diego Innovation Day

This past Thursday, the Interlaced team had the incredible opportunity to attend San Diego’s first ever Five.Ten.Thirty Innovation Day. In this post, CEO Justin Wells reflects on the day and some of the learnings gathered while speaking to other attendees.