Computer World, October 28 – WFH: As workplace culture changes, tech support becomes remote-first

Remote IT Support during COVID-19 and after:

“We see remote-first IT support as a new opportunity for growth in 2020 and beyond. Much of the need for local IT support is driven by client perception and preference for wanting/needing someone close by. Most of what IT service providers do for their clients is already happening remotely. The pandemic is really accelerating a shift in client perception.”

Read the article HERE.


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