February 6, 2021
IT Philosophy / Recommended / Technology

Combatting shadow IT at your workplace

Written by Jeff Gaines


Shadow IT, which includes all software, devices, and services that are not supported by the IT department, is commonly used to increase efficiency within a department. For employees, it presents itself as a convenient fix to many technological issues. However, shadow IT can pose as a major hidden problem.

The use of shadow IT brings forth many security concerns. As convenient as they are, common file sharing and collaboration applications, if used improperly, can result in sensitive data leaks. These systems are unmonitored and unsecured, making them more vulnerable to attacks. Users may even unknowingly share sensitive data with the wrong parties, despite only intending to get their work done efficiently.

An MSP can help prevent unnecessary cost…

Another issue with shadow IT is the unforeseen expense. Should a cybersecurity breach occur, recovery can be wildly expensive and can take more time than there is to waste. On a separate note, shadow IT can often result in separate departments making duplicate purchases of certain programs. The company will also end up paying for both the shadow IT system and the approved system, racking up the cost of software to unnecessary heights.

Not all IT Systems are systematized…

Along with other concerns, a shadow IT system is often messy and incomprehensible to an outside perspective. The system is not usually planned out, which can, at the very least, make it harder for new employees and partners to adjust. Unapproved systems may also have programs that are inoperable with the company’s core programs, creating a mess of software and even more weak spots in security.

The best intentions…

While shadow IT has many negative consequences, it does not come from a place of malice. Shadow IT allows for flexibility and, therefore, an increase in productivity, as well as giving employees a sense of control over their work environment. However, the decision of how much to control and prevent shadow IT becomes much more important as your organization grows, amasses critical data, and evolves in complexity. While shadow IT works as a quick fix, it is important to plan for the long term.


Learn how Interlaced can help combat shadow IT:

To learn more about how Interlaced can help your business with information technology services, visit www.interlaced.io/contact, or email us at business@interlaced.io today!


Jeff Gaines

Jeff Gaines

Jeff has served as an operating executive at Interlaced since 2016. He is deeply passionate about driving impact for Interlaced, for his community, and for his loved ones. In his spare time, Jeff loves spending time with his wife and son at the world famous San Diego Zoo, enjoying tacos on the beach in Baja, cheering on the San Diego Padres, adventuring outdoors and playing music with friends. Jeff’s top 3 films of all time are Point Break (the original), Road House and Field of Dreams.