End-User Support | Interlaced

Expert IT Support When
and Where You Need It

Expert IT Support When
and Where You Need It

Real Issues Call for Real People

Tired of dealing with bots or random people that don’t know your name? We were too. That’s why Interlaced is focused on people-first IT. From day one, you’ll be assigned to a team of experts that are geared towards finding solutions to your business’s technical problems.
Schedule a meeting with one of our IT support experts!

The Support System You Never Knew You Needed

Your Technical Support Hub
Our support ticketing system and client service portal puts you in touch with real-time technical support professionals who are available 24/5, with on-call support on the weekend.
Your Technical Support Hub

Our support ticketing system and client service portal puts you in touch with real-time technical support professionals who are available 24/5, with on-call support on the weekend.

Real Experts in Real Time:
With our Slack integration, customers can reach an Interlaced Systems Engineer within a matter of minutes. So whether it’s a forgotten password or access to a specific application, your end-users will have an Interlaced team member at the ready.
Real Experts in Real Time:

With our Slack integration, customers can reach an Interlaced Systems Engineer within a matter of minutes. So whether it’s a forgotten password or access to a specific application, your end-users will have an Interlaced team member at the ready.

Insight – at your fingertips:
Our Interlaced client service portal gives you a full view into all open submitted requests while also allowing you and your team the ability to submit new requests or chat. Additionally end-user support sessions can be scheduled in advance with an Interlaced Systems Engineer. Lastly, view a health report of all of your Interlaced managed system and tools.
Insight – at your fingertips:

Our Interlaced client service portal gives you a full view into all open submitted requests while also allowing you and your team the ability to submit new requests or chat. Additionally end-user support sessions can be scheduled in advance with an Interlaced Systems Engineer. Lastly, view a health report of all of your Interlaced managed system and tools.

And Now a Word from Our Interlaced Customers

Treatment Center
They've helped us scale IT operations across more than 22 locations.

"Interlaced has helped plan our technology growth, which has saved us valuable time and money. The Help Desk is super responsive, and their onsite support is timely and flexible. Interlaced is our trusted and valued technology partner, and although they may not realize it, they are helping us save lives and families every day."

Stephen O., President

treatment center

Investment Company
Interlaced completely modernized our technology environment from scratch.

"When we partnered with Interlaced, they performed a comprehensive Discovery of our environment then developed and presented a no-nonsense Technology Roadmap that was specific to our business needs. Their recommendations were on-point, and since implementation, our IT experience has been superb."

Will P., Account Manager

Investment Company

Insurance Company
Interlaced is the best IT company we've ever used, hands down!

“After going through three different IT companies in three years, we found Interlaced. Our entire team is extremely happy with the professional personnel, prompt service, and expert knowledge. Most importantly, our overall IT experience is stellar. “

John M., President

Insurance Company

Online Academy
Excellent IT Support whenever and wherever I need it!

"Two years ago, I was new to my job and to macOS; I found Interlaced to be extremely useful in helping me solve problems with student and staff computers. Interlaced addresses all of our school's IT needs, as well as fixes problems with individual machines. The techs are friendly, helpful, and fun to speak with."

Sandy J., Operations

Online Academy

Ready to make IT easy?