Tired of fielding IT issues?
Our IT helpdesk takes the work off your hands.
As a small business owner, you don’t have time to handle every IT issue your employees face. You need an affordable IT helpdesk solution tailored for SMBs.
Our fully managed IT helpdesk service acts as your 24 hour IT support team. Our experts provide friendly, stress-free support via phone, email, chat, and self-service knowledge base access.
60-Day Satisfaction Guarantee
We want you to love all Interlaced has to offer. New clients have 60 days from the effective date of any 12-month contract to exit without penalty if dissatisfied with services. No risks, just rewards!
60-Day Satisfaction Guarantee
Forget juggling multiple IT vendors.
Our dedicated IT helpdesk pods become experts in your business needs, including support for:
Mac + PC
Macbooks and PC laptops as well as Windows and Apple MacOS environments
Business SaaS
Business SaaS like Google Workspace, Office 365, and CRM software
Connectivity
Networking, WiFi, printers, routers, and connectivity
Get support delivered in the way YOU work best.
via Slack, Teams, and Zoom.
Our helpdesk integrates with popular business chat tools like Slack and Teams for real-time, conversational support right in your existing environment.
We also offer secure video calls via Zoom for friendly remote troubleshooting and device takeovers. We’ve optimized helpdesk for distributed, hybrid, and fully remote organizations. Whether via chat, video, email, or phone, our helpdesk delivers approachable, friendly and reliable support for your business and your team 24 hours a day.
World-class service delivery within reach of small businesses.
Gain insight into your IT infrastructure with custom reports on operational KPIs like response times, ticket volumes, resolution rates, and satisfaction scores. We tailor our approach to align with your business needs. Our affordable pricing is designed for lean SMB budgets. Save on steep recruitment and training costs by outsourcing IT support tasks to our IT helpdesk teams at interlaced.io.
24 hour coverage means no more IT emergencies outside business hours. Streamline the support experience through our proprietary Interstellar Customer Portal.
Don’t settle for fragmented, unreliable IT support. Our IT helpdesk brings world-class service delivery within reach of small businesses. Learn more about simplifying your IT and delighting your staff with expert IT helpdesk support from interlaced.io.
Interlaced’s IT Helpdesk is available in our monthly Essentials plan, contact us today to learn more.
Getting started is quick and easy!
What Clients are Saying
“Prior to partnering with Interlaced, our daily operations were plagued by constant technical issues that impacted productivity. Interlaced’s friendly helpdesk team addressed our IT challenges quickly with around-the-clock support via Slack, effectively allowing us to reallocate resources toward innovation and growth.”
— Amanda Malo, President at Bask Digital Media
Our “Nailed It!” Moments: Awards and Recognitions
Unlock your IT potential.
From solidifying your long-term vision to reducing security risks and offloading your day-to-day tasks, Interlaced is your trusted technology partner.